Business Intelligence & Delivery Specialist

Working Days: Sun -Thu

Working Hours:12 pM – 9 PM

Working Style: On-Site

Job Type: Full-Time 

About the Role

We are seeking a highly analytical, execution-focused, and proactive Business Intelligence & Delivery Specialist to drive operational visibility, business reporting, and cross-functional delivery excellence across the organization.

This role combines the responsibilities of business intelligence, data analytics, forecasting, performance analytics, operational strategy, and delivery management. The ideal candidate will play a critical role in transforming complex data into actionable insights while ensuring projects, operational initiatives, and strategic deliverables are executed efficiently and on schedule.

The position requires someone who thrives in a fast-paced environment, possesses strong business acumen, and can seamlessly collaborate with leadership, operations, HR, marketing, finance, and technical teams.

Core Responsibilities

Business Intelligence, Analytics & Reporting

• Design, develop, and maintain interactive dashboards, reports, and KPI trackers using Power BI and other reporting tools
• Perform data analytics and statistical analysis to identify trends, business opportunities, operational gaps, and performance insights
• Develop forecasting models and performance reports to support strategic planning and business decision-making
• Monitor departmental and organizational KPIs to evaluate operational efficiency and business performance
• Generate recurring and ad-hoc analytical reports for leadership and stakeholders
• Ensure data accuracy, consistency, integrity, and reporting reliability across systems
• Translate complex datasets into meaningful and actionable business insights
• Support automation and optimization of reporting processes to improve efficiency and visibility

Delivery Management & Operational Coordination

• Track and manage operational and strategic deliverables across multiple departments
• Coordinate with internal stakeholders to ensure timely completion of projects, initiatives, and business priorities
• Maintain delivery timelines, progress trackers, meeting documentation, and action plans
• Identify risks, delays, and operational bottlenecks and proactively recommend solutions
• Facilitate collaboration between business, operations, and technical teams to ensure smooth execution
• Support leadership in project prioritization, execution tracking, and performance monitoring
• Drive accountability and follow-through across assigned deliverables and operational initiatives

Process Improvement & SOP Development

• Analyze existing workflows and operational processes to identify improvement opportunities
• Build and maintain SOPs (Standard Operating Procedures), process documentation, and operational frameworks
• Recommend scalable solutions, process optimizations, and workflow automation initiatives
• Contribute to operational excellence and continuous improvement strategies across departments
• Support implementation of new systems, tools, and process enhancement initiatives

Qualifications & Experience

• Bachelor's degree in Business Administration, Data Analytics, MIS, Statistics, Computer Science, Operations Management, or a related field
• 2–5 years of experience in Business Intelligence, Data Analytics, Reporting, Delivery Coordination, Operations, or similar roles
• Strong hands-on experience with Power BI, Microsoft Excel, Google Sheets, and reporting platforms
• Proficiency in data analytics, forecasting, statistical analysis, and performance analytics
• Working knowledge of SQL, databases, and data querying concepts is preferred
• Experience working with KPI management, operational reporting, and dashboard development
• Familiarity with project management and collaboration tools such as Jira, Monday.com, is an advantage

Key Competencies

• Strong analytical and critical thinking skills
• Excellent stakeholder management and communication abilities
• High attention to detail with strong organizational skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong problem-solving and execution mindset
• Ability to simplify complex information into actionable insights
• Process-oriented mindset with strong documentation capabilities
• Self-driven, proactive, and solution-oriented approach to work

Benefits & Perks

At TygrLabs, we believe in taking care of our team. Our benefits include:

• Profit Sharing
• Annual Merit Increase Based on Performance
• Festival Bonus
• Daily Meal Allowances
• Health Insurance
• Health & Wellness Program
• Paid Time Off
• Annual Team Outing
• Learning & Development Opportunities