Retail Assistant

POSITION : RETAIL ASSISTANT
LOCATION : KOTA DAMANSARA, PETALING JAYA
SALARY MIN RM2,000.00 MAX RM 2,200.00
EMPLOYMENT TYPE : FULL TIME
WORK HOURS : SHIFT BASED

WORKING DAYS : 6 DAYS/WEEK (1 OFF DAY)

START DATE : OCTOBER 2024

As a Retail Assistant with us, you will be responsible for arranging, shelving, and maintaining the stores products to ensure a clean and organized shopping environment. The role also involves assisting customers as needed and providing excellent customer service. This position does not require prior experience, but a background in customer service is preferred.

The role is shift-based, and candidates must be flexible with their availability, including weekends and holidays.

Key Responsibilities:

1. Product Arrangement & Shelving:

- Ensure all store shelves are stocked, organized, and properly labelled.

- Assist in the unloading of deliveries and arrange products in the storage area and on the sales floor.

- Rotate stock to ensure products are used or sold before their expiration dates.

- Ensure that the store's displays are visually appealing and well-maintained.

- Conduct regular checks of shelves and storage areas to ensure stock availability.

2. Customer Service:

- Provide assistance to customers by answering queries and guiding them to product locations.

- Maintain a friendly, approachable demeanor when interacting with customers.

- Assist in resolving basic customer complaints or direct them to the store supervisor for resolution.

3. Store Maintenance & Hygiene:

- Ensure the store is clean, including aisles, shelves, and product display areas.

- Regularly check for and remove any damaged or expired products from shelves.

- Assist in keeping the stockroom and store areas well-organized.

4. Team Collaboration:

- Work closely with store supervisors and other team members to ensure smooth store operations.

- Assist cashiers or other personnel as needed during peak hours or busy shifts.

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Qualifications and Skills:
- No prior experience required, but experience in related fields (retail assistant, customer service etc.) is an added advantage

- Strong communication skills, and comfortable interacting in both Bahasa Malaysia and English.

- Basic understanding of store operations and product handling.

- A team player that is able to learn quickly and adapt to changing environments

- Flexible with work schedules and willing to work shift-based hours, including weekends and public holidays

- Comfortable with a reasonable amount of physical labor (lifting and/or moving product, standing for extended periods, assist in the loading/unloading of stock)

Compensation:

Basic Salary RM 2,000.00 to RM 2,200.00 (based on experience) 

EPF/SOCSO/EIS provided 

Medical Coverage 

To apply, submit your CV below or via email at russell@24twelve.online.
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This job description outlines the general responsibilities and requirements for the Store Personnel role but is not exhaustive. The candidate may be required to perform other duties as assigned.