Customer Service Officer

Our esteemed client, an established MNC, is searching for a Customer Service Officer:

Job Responsibilities:

• Manage and support existing and new customer accounts
• Coordinate logistics activities and maintain timely communication with stakeholders
• Handle inbound and outbound customer calls professionally and courteously
  
• Deliver high-quality customer service to address inquiries and concerns
• Build and maintain strong working relationships with vendors and customers
• Resolve customer issues promptly by identifying solutions and following up
• Prepare and issue shipment quotations; schedule and set up shipments based on customer requirements
• Effectively multitask using both logistics tools and business software platforms

Job Requirements:

• Minimum 1 year of relevant experience in customer service, logistics, or supply chain
• Excellent communication and interpersonal skills
• Strong problem-solving skills and a customer-first mindset
  
• Able to work independently and manage multiple tasks efficiently
• Proficient in Microsoft Office and general computer applications
• Detail-oriented, organized, and responsive in a fast-paced environment

Additional Information:

• Salary: Up to SGD 2,800 + VB
• Working Location: Jurong East
• Working Hours: 5 Days Work, Mon to Fri, 8.30am - 5.30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jqv58x638@mail.manatal.com

*We regret that only shortlisted candidates will be notified*

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