Senior Manager, Credit Control

Singapore, Singapore

Job Openings Senior Manager, Credit Control

Our esteemed client, an established MNC, is searching for a Senior Manager, Credit Control:

Job Responsibilities

Develop and implement effective credit control policies to manage credit risk.
Conduct periodic reviews of customer creditworthiness and financial standing.
Monitor aging reports and identify overdue accounts for timely follow-up.
Oversee the collections process to ensure timely receipt of payments.
Establish follow-up procedures, payment plans, and resolution protocols for disputes.
Coordinate with internal finance personnel to resolve discrepancies in customer accounts.
Lead and mentor a team of credit control and collections staff.
Set and review team KPIs, conduct performance appraisals, and organize training sessions to improve team capabilities.
Maintain professional relationships with customers to facilitate effective communication on payment-related matters.
Respond promptly to queries and resolve disputes in a customer-centric manner.
Generate and present regular performance reports to management, including aging and collection statistics.
Analyze collection data to identify trends and recommend improvements to processes.
Ensure adherence to applicable financial regulations and internal policies regarding credit control.
Proactively identify and address credit-related risks.
Work with sales, finance, and operations teams to align credit control efforts with business objectives.
Participate in interdepartmental projects to enhance workflow efficiency.

Job Requirements:

Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline.
Minimum 5 years of relevant experience in credit control and collections, including at least 3 years in a supervisory or leadership capacity.
Prior experience in financial services such as auto financing, factoring, unsecured lending, or property-backed loan operations will be an advantage.
Strong knowledge of credit principles, financial analysis, and legal aspects of collections.
Proficient in Microsoft Office tools.
Excellent interpersonal and negotiation skills.
Strong analytical thinking and attention to detail.
Proven ability to lead teams and drive results in a collaborative work environment.

Additional Information:

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

*We regret that only shortlisted candidates will be notified*

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