IT Application Support Officer

Our esteemed client, an established MNC, is searching for a IT Application Support Officer:

Job Responsibilities:

• Provide day-to-day operations and maintenance support for enterprise applications.
• Respond promptly and professionally to end-user queries and support requests.
• Troubleshoot and resolve application-related issues in a timely manner.
• Track, document, and monitor issues to closure, collaborating with the relevant teams.
• Support testing and implementation of new product features and enhancements.

Job Requirements:

• Diploma or higher in Business, Information Technology, Computer Science, Engineering, or a related field.
• Minimum 3 years of experience in a Business Analyst, Support Officer, or similar role, preferably in Agile project environments.
• Candidates from business or technical academic backgrounds will have an added advantage.
• Experience with CRM systems and cloud-based platforms such as Salesforce or other SaaS solutions is preferred.
• Familiarity with AWS, APEX development, and DevOps practices is an advantage.
• Ability to track and reconcile IT-related expenses and vendor payments is beneficial.
• Strong analytical and problem-solving abilities.
• Effective communication skills both verbal and written to engage with various stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple tasks efficiently.

Additional Information:

• Salary: Up to SGD 5,500 + AWS + VB
• Working Location: City Hall
• Working Hours: 5 Days Work, 9am - 6pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jl554ry35@mail.manatal.com

*We regret that only shortlisted candidates will be notified*

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