About the job AI Creative Operations
AI Creative Operations | Full-Time | PST or EST Time Zones
Job Details
Location: Remote (North or South America preferred, working within PST or EST time zones)
Hours: Full-time, with flexibility for occasional evening and weekend support
PLEASE READ BEFORE APPLYING
We are only reviewing applications submitted through our portal. Please apply through the following link:
https://forms.clickup.com/9017085020/f/8cqbk2w-105957/MCCLUWTF6C3NYZ0RMG
Who We're Looking For
We're looking for a systems builder who understands both AI and creative production workflows.
This is not a generalist AI research role. The AI Creative Operations role exists to build and maintain the AI infrastructure that powers content production, social workflows, and creative execution across the company.
The ideal candidate combines operational thinking, technical execution, and strong editorial judgment. You should understand how content moves through production, where inefficiencies exist, and how to build automations and systems that reduce manual work without compromising quality or brand consistency.
You will work closely with the Production Lead and AI Operations counterpart to ensure production-side and operations-side systems remain connected, scalable, and aligned.
This role is best suited for someone who likes building real systems, shipping practical workflows quickly, and improving how creative teams operate at scale.
Core Problems You'll Solve
Build a unified source of truth for Moj's ideas, transcripts, source material, and production context across tools like Granola, Fathom, ClickUp, Drive, Slack, and WhatsApp
Create a shared AI voice layer that maintains consistent brand voice across all content and team members
Automate the pipeline from meetings, transcripts, and source material into structured content ideas and production tasks
Build repurposing systems that transform approved long-form content into multiple downstream formats automatically
Create real-time production visibility across content pillars, production status, blockers, and publishing readiness
Automate publishing and distribution workflows wherever technically feasible
What You'll Own
Build and maintain AI-powered production workflows inside ClickUp and related systems
Design automations connecting transcripts, notes, meetings, and source material to content production pipelines
Standardize content task structures, routing systems, and production visibility dashboards
Build AI-assisted repurposing systems for clips, carousels, threads, and social content
Develop and maintain prompt systems, voice guidelines, and internal AI workflows
Collaborate closely with Production, Marketing, and AI Operations to ensure systems remain aligned
Submit weekly reports covering shipped systems, work in progress, and operational blockers requiring decisions
Workflow & Collaboration
Work directly with the Production Lead and AI Operations counterpart
Collaborate with Daniela on ClickUp organization, tracking, and coordination workflows
Conduct regular syncs with AI Operations to ensure production and operational systems remain compatible
Partner with the Marketing Coordinator to build and refine voice systems and AI content workflows
Ensure any systems affecting publishing, client-facing tools, or brand voice receive appropriate approval before launch
What We Need From You
Experience building AI-powered workflows, automations, or operational systems in creative, content, or marketing environments
Strong understanding of content production pipelines and creative operations
Ability to translate messy workflows into scalable systems and automations
Experience with tools like ClickUp, Notion, Zapier, Make, OpenAI, Claude, Airtable, or equivalent platforms
Strong editorial judgment and understanding of brand voice consistency
Comfort working independently and shipping systems quickly in fast-moving environments
Clear communication skills and strong operational organization
Who Thrives Here
This role is best suited for someone who:
Thinks like both an operator and a builder
Enjoys solving workflow inefficiencies with practical systems
Moves quickly from idea to implementation
Understands creative teams and how content actually gets produced
Balances technical capability with editorial taste and operational judgment
Prefers execution over theory
About Us
Trolley is a fast-growing creative operations company delivering high-impact digital and marketing solutions for high-profile clients.
We operate with an AI-first, Founder Mode mindset focused on ownership, execution, operational excellence, and continuous improvement.
Benefits
Fully remote work
Flexible schedule and time off
Access to leading AI tools
Direct collaboration with leadership
Long-term career growth opportunities
High-trust, fast-moving team culture