VIP SportsBook Expert (French, Italian or Spanish speaker)

Our client is a digital services provide operating within the iGaming field. They are looking for a VIP sports book experts who will be responsible for managing and improving the experience of VIPs.

Responsibilities:

• Being able to search and find for solutions of customers issues
• Able to analyse customers behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
• Monitor customers performance & behaviour in order to evaluate bonus crediting
• Ensure that products compliance is being followed according to relevant regulations
• Hours must be worked during shift business hours

Requirements:

• Proficiency in English and French/Spanish/Italian both written and spoken
• Deep knowledge and experience in Sports Book and VIP customers management.
• Proactive person with good support / sales skills
• Strong communication and negotiation skills
• Previous experience as a Sales agent will be considered as an advantage
• Attention to details

On offer:

• Competitive salary and monthly KPIs Bonus
• Working in a dynamic International company
• Ability of career and professional growth within the company
• Social benefits and team buildings
• Sunny, spacious office