Cyberjaya, Selangor, Malaysia

Backup and Storage Engineer

 Job Description:

The DCS Backup Services Engineer is accountable for ensuring availability of Backup Services for itelligence. Ensuring services are delivered in line with global standards, compliances and available to SLA expectation.


  • Manage the Backup environment at itelligence sites. Functions may include design and implement current/new Backup solutions, maintain the Backup throughout their life cycle, creation and scheduling of new Backup instances, support the resolution of incidents/problems, implement effective Backup monitoring and other duties necessary to maintain reliable and high performing Backup environment. 

  • Responsible for providing trend analysis to the Management team to enable them to make informed decisions regarding resource management. 

  • Ensure that documentation is maintained and kept up to date in line with itelligence standards and policies. 

  • Share acquired knowledge with colleagues through formal documentation and communications sessions. 

  • To carry out any other duties which are within the employee’s skills and abilities whenever reasonably instructed. 

  • Ensure that at all times company Policies, Standards and Standard Operating Procedures (SOPs) are adhered to. 

  • As a member of the global itelligence community, you will be a champion of the organization values and culture, while demonstrating and openly encouraging the behaviors expected from a professional, best in-class IT team.


  • University degree in Information Technology.

  • Min 5+ years of experience in IT focusing on Backup (Commvault & EMC Networker).

  • Proven experience in multiple Backup platforms (Commvault & EMC Networker). Experience includes maintaining, configuring and troubleshooting. 

  • Certification from Commvault & EMC Networker. 

  • Certification in ITIL. 

  • Strong command in English, excellent verbal and presentation skills, great interpersonal skills and experience in international collaboration.

  • Willing to work in CyberJaya, Selangor. 

  • Able to travel if required. 


  Required Skills:

Interpersonal Skills Life Cycle Presentation Skills ITIL Travel Information Technology Availability Troubleshooting Analysis Scheduling Engineer Design Documentation English Management