BUSINESS OFFICE (BILLING) EXECUTIVE

General Requirements

• GCE A Level
• Minimum 1-2 years of work experience in related field
• Excellent communication skills
• Proficiency in MS Office; English and Dhivehi
• Ability to work under pressure and to work in a multicultural team

Job Specification

• Greeting and assisting all Guests coming to Business Office
• Attending to all queries and providing all the required information to the Guests regarding admission and discharge process, packages, prices, promotions etc.
• Assist Guests to plan for a required procedure/ surgery to finalize the dates
• Preparation of documents related to admission
• Communicating with required insurance companies regarding pre-authorization or hospitalization to obtain GOPs
• Check the pre-discharges and initiate to finalize the discharge process
• Prepare/send all the required documents to Insurance Companies; follow up on the final authorization
• Liaising with the Guest regarding the bill finalization and payment process
• Computation of financial status of the Guests and their coverage
• Processing and finalizing the Bill
• Assist in gathering Guest information
• Business Office is operational 24 hours therefore should be willing to attend shift duties and perform proper handover