HOUSEKEEPING SUPERVISOR

General Requirements

• Completed GCE A Level
• Minimum 3 years related experience/training or equivalent combination of education and experience
• Proven operational supervisory skills and thorough understanding of the role
• Good knowledge of MS Office
• Effective communication and interpersonal skills
• Ability to prioritize workload and work quickly and accurately under pressure whilst maintaining a calm demeanor

Job Specification

• Participate in daily departmental/ unit briefings.
• Monitor and maintain cleanliness, organization and sanitation of assigned work areas.
• To be fully conversant with the Hospital Emergency and Evacuation procedures.
• Ensure that the cleaning protocols and procedures are executed accordingly.
• Help ensure that all areas of the hospital, including guest rooms, public spaces, and administrative areas, are cleaned and sanitized regularly.
• Monitor and inspect cleaning processes to ensure compliance with hygiene standards.
• Conduct regular inspections and address any issues promptly.
• Respond to patient and visitor concerns or complaints related to cleanliness.
• Work with other supervisors with training and education to housekeeping staff on cleaning techniques, safety protocols, and infection control measures.
• Maintain a high guest and staff service focus through a can do, flexible and helpful attitude.
• Deal effectively and courteously with all staff, guests and concerns or requests, and ensure to refer to the HOD when necessary so follow up is actioned accordingly.
• Help minimize costs through proper usage and handling of Hospital property and equipment.
• Help maintain inventory of cleaning supplies, equipment, and personal protective gear
• Collaborate with other departments, such as nursing and maintenance, to coordinate cleaning schedules and address facility needs.
• Participate in employee engagement through departmental and hospital events.
• Assist in the preparation of reports for hospital administration and regulatory agencies as required.
• Foster a culture of exceptional customer service within the housekeeping team.
• Perform other duties as requested by management.

Salary & Benefits

• Salary based on qualifications and experience
• Medical Insurance
• Meal while on duty