Sales Officer - Cebu City

JOB SUMMARY / SPECIFIC ACCOUNTABILITIES :

1. The Sales Officer is generally tasked to ensure that all policies, guidelines, procedures and internal controls set by the management and other regulatory bodies are complied with and undertaken by the department.
2. The Sales Officer is primarily responsible in assisting the Branch Business Head on deposit generation. This position represents leadership in establishing customer relationships, ensuring implementation of effective sales and management system while instituting and monitoring compliance to corporate standards & procedures to achieve volume targets, profitability and quality of accounts.
3. The Sales Officer shall ensure adherence to existing internal control procedures while maintaining the highest quality of service.

SPECIFIC DUTIES AND RESPONSILIBITIES:

Management:

1. Ensures compliance with all Bank policies and procedures as well as BSP and all other applicable government rules and regulations;
2. Markets the products and services of the bank;
3. Implements service standards set by Management in order to offer the best service to the customers to foster continued Branch Patronage and Bank loyalty while establishes and maintains good business relations with the clients of the bank.
4. Performs other related tasks as may be assigned by immediate superiors from time to time.

Operation:

1. Attends monthly regular meetings with branch personnel to discuss marketing concerns and gathers feedback/suggestions to improve efficiency and customer service.
2. Attends to the needs of the customers of the Branch to develop and manage relationship and promote the Banks services; develops existing accounts; solicits prospective depositors through client calls; and, ensures that customers concerns, inquiries and complaints are promptly and efficiently attended to.
3. Recommends potential borrowers to help promote loan products of the Bank.
4. Ensures coordination and harmonious working relations among the branch personnel and with other departments of the Bank. Performs other duties as may be assigned by the Branch Banking Division Head.

Custodianship:

General Authority:

Monitoring and Reporting

COMPETENCIES:

1. Communication Proficiency
2. Business Acumen.
3. Customer/Client Focus.
4. Results Driven
5. Marketing Skills
6. Negotiation Skills

WORKING RELATIONS:

1. Internal Interactions BBD
2. External Interactions Deposit/Loan clients, regulatory agencies, local government units, bank associations, civic organization

QUALIFICATION GUIDELINES:

Education:

Preferably a graduate of business, finance, economic, management or marketing degree.

Experience:

Preferably 2 years of successful banking experience with heavy emphasis on operations and business development in financial services

Others:

Must have a comprehensive understanding of banking and financial product regulations is also valuable. In-depth experience in bank branch operations. Must have excellent track record in achieving targets. Consistently recognized for customer retention in markets with business partners, and establishing genuine rapport.