Content Moderator with Dutch & English

We are inviting applications for the role of Content Moderation - Process Associate - Dutch in our BPO office in Bucharest (Pipera)
Were looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.

Responsibilities
Provide resolution to maintain standards of quality;
Review content and provide resolution based on prescribed guidelines;
Recognize trends and patterns and raise issues timely;
Provide insights to help improve the support to the users;
Maintain a thorough understanding of process and policies;
Provide excellent customer service to our customers;
This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.

Qualifications we seek in you:

Freshers are eligible;
Fluent ︎︅︎︆︅︍︈︉​︌︁︊︇​︁︁︎︍​︋︇︀︆​︂︎︅︋︈︆︀︃︉︄︈︄in Read/Write in English & Dutch Language;
Effective probing skills and analyzing/understanding skills;
Problem solving skills with customer centric approach;
Must be able to work on a flexible schedule (including weekend shift work).

Benefits:

Attractive salary;
Stable job offers - employment contract;
Work in a multicultural environment;
Various trainings (initiating, soft skills);
Possibility of development;
Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).