Sales Operations Manager

For more than 20 years, TradeBeyond has been advancing a more efficient, responsible supply chain. Responding to retail sourcings need for smarter, automated workflows and data transparency, we developed the industrys leading supply chain platform, CBX, which is relied on by many of the largest brands and retailers around the world.

As consumers, businesses, and governments alike have increased their commitment to sustainability, Fortune 500 companies such as The Home Depot, REI, Safeway, Lidl, and Lululemon have turned to TradeBeyond to help optimize product development, manage suppliers, reduce waste, and improve quality and compliance.

Learn more at TradeBeyond.com

About the Role

As the Sales Operations Manager, you will be the backbone of our global sales enablement, designing systems and processes that empower our sales team to close deals faster, forecast accurately, and scale efficiently in a complex B2B SaaS business scenario.

Responsibilities:

• Own end-to-end sales workflows: lead-to-opportunity routing, opportunity lifecycle management, and quote-to-cash automation.

• Implement and enforce sales playbooks, ensuring alignment with customer lifecycle stages and visualization for lead/opportunity follow-up progress.

• Reduce sales cycle time through bottleneck analysis and CRM-driven automation.

• Evaluate and deploy sales enablement tools (e.g., Gong, Clari, DocuSign) to streamline workflows.

• Build real-time dashboards tracking KPIs: win rates, ACV (Annual Contract Value), pipeline coverage, and rep productivity.

• Lead monthly/quarterly forecasting using historical trends and predictive modeling.

• Conduct root-cause analysis of lost deals and churn risks.

• Design onboarding programs for new hires, including CRM, process, and product training.

• Partner with Sales VP to align sales metrics, compensation models, and SPIFFs to drive target behaviors.

Requirements

• 3+ years in sales operations, preferably in B2B SaaS

• Strong understanding of B2B SaaS Sales process and metrics

• Proven ability to manage pipelines and forecasting and improve sales productivity.

• Expertise in CRM tool (HubSpot or Salesforce) and sales enablement tools (Gong, DocuSign)

• Expertise in sales analytics tools: Excel/Sheets, Tableau

• Strong project management and cross-team collaboration skills with marketing, sales, customer success and finance team

TradeBeyond Offers

You will work in a flat and open team environment where your experience and expertise are valued. You will work in partnership with a leadership team who have profound domain knowledge in their functional areas and are keen to work with you to continuously make positive impacts for our customers and employees. Externally, you will be engaging with a client network on a global footprint.

We offer competitive compensation in a dynamic, high growth and global environment. At TradeBeyond, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.

Interested parties, please apply together with resume, stating current and expected salary, and send it via APPLY NOW.

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strictest confidence and handled confidentially for recruitment-related purposes within the company and our associated company. Applicants may be considered for other suitable positions within the company over a one-year period, after which their personal data will be destroyed