Alarm Service Technician

We are looking for a Fire and Security Alarm Installation Technician to join our team!

Duration: Full Time

Start Date: Immediately

Job Description:

Responsible for providing excellent customer service and driving customer loyalty, quality, and overall satisfaction by servicing, programming, configuring, dismantling, reconstructing, converting, and trouble-shooting existing security and site automation solutions including, but not limited to, fire and carbon monoxide detection, networking, hosted video solutions, and access control.

• Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans.
• Mount and fasten control panels, door and window contacts, sensors, or video cameras, and attach electrical and telephone wiring to connect components.
• Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.
• Test and repair circuits and sensors, following wiring and system specifications.
• Feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping.
• Keep an orderly vehicle and accurate inventory stock levels.
• Various projects and other miscellaneous duties as assigned.

Minimum Qualifications:

• High school diploma (or equivalent) or one (1) year of industry experience
• Hands on experience with installation, repair, troubleshooting and/or set up of devices in a relatable industry
• Current valid Florida drivers license
• Ability to work under general supervision and independently at multiple customer sites, on a daily basis, and interpret and design system layout to meet the customer needs
• Comfortable with computers and Microsoft Suite (intermediate Excel, Word, and Outlook)
• Ability to work overtime when needed

Preferred Knowledge, Skills, and Abilities:

• One (1) year of security camera and/or alarm systems experience
• Technical school training and/or certification
• Networking experience
• Prior experience with providing services to electrical systems
• Previous direct industry sales and/or customer service experience
• Two (2) years of intrusion, fire, access control, and cameras
• FASA/BASA certification is a plus