Repair Support Engineer

Toyota Motor Philippines is looking for a Repair Support Engineer to join our Technical Service Department based in Santa Rosa City, Laguna, Philippines.

The Repair Support Engineer is a member of the Repair Support Section that is responsible for providing technical assistance to dealer network for hard to diagnose cases.

In this role, you are expected to be a domain expert in data analysis and technical report writing and presentation.

Your role and responsibilities: 

• Provide repair support to dealers for vehicle hard to diagnose cases.
• Creation of Technical Report for assisted cases and Field Evaluation Report for safety related cases.
• Coordination with Toyota Internal Affiliates regarding Customer Handling and Marketing activities.
• Collaboration with Toyota Regional Affiliates and Dealer Network for repair support activities.
• Facilitate serviceability Kaizen request to Regional affiliates as part of market concern improvement.

Our perfect match:

• Candidate must possess at least Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.
• MUST HAVE a basic knowledge in Automotive repair and diagnosis.
  
• MUST HAVE a valid Philippines Driver's License.
• You can make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
• You have achieved a satisfactory level of technical and professional skill or knowledge in position-related areas and are keeping up with current developments and trends in areas of expertise.
• You are capable of clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• You effectively manage your time and resources to ensure that work is completed efficiently.
• You can maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handle stress in a manner that is acceptable to others and to the organization.

Skills required: 

• Technical report writing skills and presentation
• Excellent oral and written communication skills
• Has good interpersonal skills
• Proficient in the use of MS Office applications
• Knowledgeable in Microsoft 365 applications (Teams, Sharepoint, Office, Forms, Outlook, Presentations)
• Knowledge in SAP application and Vehicle Diagnostic Software is an advantage
• Fresh graduates are welcome to apply and will be screened based on the above requirements.