About the job Business Intelligence Team Lead
Business Intelligence Team Lead
Full-time Ho Chi Minh
Get to know the Company
Topica Edtech Group is an educational technology company in Vietnam. We provide 3 key products i.e. Topica Native (Conversational English), Topica NativeX (4-skills comprehensive General English), and Topica Kid (1:1 English tutoring for Kids)
Say Hi! to the Team
Business Intelligence & Strategy team is looking for a Business Intelligence (BI) Team Lead/Manager to join us on an ambitious journey ahead. At BI team, we work closely with both high-level management and execution teams to build leading Ed-tech platforms by providing learning experiences with our innovative curriculum design, delivered by highly qualified instructors with personalized learning platforms.
As a Business Intelligence Team Lead/Manager, you will lead the team to
- Manage and oversee key products performance
- Lead in-depth analyses to deliver actionable insights and recommendations to senior leaders to drive strategic changes.
- Build, validate, test, and deploy analyses to understand and predict the behavior of learners.
- Collab with Data Engineering and Tech team to build end-to-end data solution
- Collaborate with Data engineers and Product tech team to deliver Customer Data Platform (CDP) and the utility of Data warehouse (DWH) and Operational data store.
- Lead projects of context event tracking to provide advanced analytics on user path and user behavior discovery.
- Lead results and recommendations of A/B testing, and experiments to improve the product offering.
- Drive business intelligence roadmap and the delivery of business metrics
- Lead analytics and insights delivery for product feature development and optimization, marketing campaigns performance, and commercial effectiveness.
- Standardize dashboards and reports for daily operation improvement.
A success BI Team Lead at Topica might
- Have minimum +2 years of experience in Ed-tech industry, and in the role of team leader with a proven track record of delivery and ownership.
- Have solid understanding of SQL (Google BigQuery)
- Familiarity with any BI technology (e.g. Tableau, Data Studio)
- Detail-oriented and efficient time management in a dynamic working environment
Strong communication skills - Critical thinking, with analytical, troubleshooting, and problem-solving expertise