Business Development Representative

The Business Development Representative is responsible for developing profitable transportation solutions for customers and must have a true passion for sales. This role involves managing current customer accounts while also identifying, establishing, and developing new accounts and customer solutions for local, regional, and long-distance transportation customers.

Essential Job Description

• Provide superior customer service in all interactions
• Establish and execute competitive sales goals
• Build trust and long-term relationships with prospective customers
• Generate new sales leads and follow up in a timely and efficient manner, including cold calls
• Develop strategies to improve customer experience and build brand loyalty
• Arrange business meetings and one-on-one conversations with prospective customers
• Identify services that appeal to new customers
• Manage company and customer expectations
• Negotiate transportation agreements
• Collaborate with the Director of Business Development and Senior Leadership to create and evaluate sales strategies and results
• Research market and industry trends
• Develop and leverage a referral program from existing customers and team members
• Identify and attend relevant networking events
• Utilize tools such as ZoomInfo, LinkedIn, etc.
• Familiarity with CRM software, lead tracking, and quantifiable follow-up
• Other duties as directed by the Director of Business Development and Senior Leadership

Requirements

Desired Qualifications:

• Ability to work effectively with cross-functional teams
• Strong collaboration skills to achieve high-level team results
• Goal-oriented, highly organized team player
• Ability to analyze data and sales statistics for optimal financial outcomes
• Excellent verbal and written communication skills in person, on the phone, and via email
• Strong multitasking, prioritization, and time management skills
• Self-motivated and proactive approach
• Strong "hunter" sales mentality rather than a "gatherer" mentality
• Creative problem solver who thrives on challenges
• Compliance with all non-compete and non-solicitation agreements

Computer Experience

• Proficiency with technology and Customer Relationship Management (CRM) software preferred
• Strong working knowledge of Microsoft suite (Windows, Excel, Word, Access, etc.) required
• Aptitude for learning company-specific software programs

Education and Experience

• Bachelors degree in sales, marketing, business, or a related field, or equivalent work experience preferred
• Minimum of 5 years of sales experience required
• Working knowledge of the transportation bulk liquid industry preferred
• Excellent verbal and written communication skills required

Benefits

• Competitive pay: $75K base salary (based on experience) plus commission, with a higher base percentage during onboarding
• Opportunities for career advancement within the company
• Ongoing training and professional development opportunities
• 401(k) company match
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Paid holidays