Logistics Analyst

Job Description:

As a Logistics Analyst, you will be responsible for managing customer data and ensuring freight is routed in the most cost-effective manner. You will serve as the primary advocate within the company for assigned customers, helping to review transportation methods, assess costs, and implement optimization strategies.

This role requires daily problem-solving and clear, effective communication with internal teams, customers, and suppliers to drive operational efficiency and customer satisfaction.

Key Responsibilities:

Data Analysis & Optimization:

• Analyze customer shipping data to identify areas for improvement and ensure optimal cost-effectiveness.
• Develop and maintain internal and customer KPIs to measure and drive operational performance.
• Track and report on premium transportation usage to reduce future cost impact.

Customer & Internal Communication:

• Act as the primary liaison for assigned customers, ensuring their needs are met.
• Present analytical findings to clients and Carters executive team.
• Maintain ongoing contact with customers to provide logistics analysis and performance insights.

Operational Improvement & Savings Initiatives:

• Work closely with internal teams to identify and implement cost-saving strategies.
• Facilitate and lead customer onboarding to ensure seamless integration into Carters logistics network.
• Monitor Carters route network efficiency, optimizing freight movement.

Pricing & Financial Reporting:

• Collaborate with the pricing department to develop freight quotes for potential clients.
• Provide various internal reports as requested to support business decisions.

Qualifications:

Education:

Associate or bachelors degree in a related field is required.

Experience:

• 1-3 years of experience in transportation, logistics, or finance is preferred.
• Strong problem-solving skills and data analysis ability.
• Excellent organizational, written, and verbal communication skills.
• Self-sufficient and motivated, with a proactive and results-driven approach.

Technical Skills:

• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to learn and adapt to new software or transportation management systems (TMS).

Additional Requirements:

• Strong work ethic and a team-oriented mindset.
• Must be able to function professionally in a fast-paced environment.
• Spanish language skills are a plus but not required.