About the job Resident Specialist
Resident Specialist
Rosenbaum Realty Group – Phoenix and Prescott Valley, AZ
Job Type: Full-time
Pay: $19-25 per hour
Schedule: Monday–Friday (with occasional weekends as needed)
This role is open for both the Phoenix and Prescott Valley areas.
About Rosenbaum Realty Group
Rosenbaum Realty Group is a trusted and growing property management company serving Gilbert, Phoenix, Tucson, Prescott, Thatcher, and surrounding areas. We are committed to delivering exceptional service to both property owners and residents while fostering a supportive, professional work environment.
Position Overview
Rosenbaum Realty Group is seeking a friendly, organized, and customer-focused Resident Specialist / Front Desk Agent to be the first point of contact for residents, prospects, and visitors. This role plays a key part in delivering excellent resident experience while supporting daily property operations.
Key Responsibilities
- Greet residents, guests, and prospects in a professional and welcoming manner
Answer phones, emails, and inquiries, and route them appropriately
Assist with leasing inquiries, applications, and scheduling property tours
- Handle resident requests and coordinate with maintenance or management as needed
Maintain accurate records, logs, and resident communications
Support rent collection reminders and general administrative tasks
- Ensure the front desk and common areas are clean, organized, and presentable
Assist with community events and resident engagement initiatives
Qualifications
- 2–3 years of experience in front desk, customer service, hospitality, or property management is required.
Holding an Arizona Real Estate License is a plus.
Strong knowledge in property management or real estate is preferred.
Strong communication and interpersonal skills
Highly organized with attention to detail
Ability to multitask and handle a fast-paced environment
- Basic computer skills (Microsoft Office, property management software is a plus)
Professional demeanor and positive attitude
Why Join Us?
Supportive team environment
Paid Time Off
Health Insurance
Opportunity to grow within the property management industry
Competitive pay based on experience
How to Apply
If you're a motivated Residential Specialist, we'd love to hear from you.
Hiring Process:
Complete screening questions on Indeed (required)
Complete a short assessment (sent via email)
Zoom interview with our Talent Acquisition team
Final interview with management
Join Rosenbaum Realty Group and be part of a team that values leadership, performance, and exceptional service.