Job Openings
End User Device (EUD) Technician
About the job End User Device (EUD) Technician
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Description & Requirements
Currently, ManTech is seeking an experience and passionate, career and customer-oriented End User Device/Network Technician to join our team in Augusta, GA. The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms. What separates you from other candidates is a strong background in hardware support, troubleshooting and a demonstration of networking experience, teaming skills, customer interaction, a strong sense of urgency, and a willingness to learn new technologies. The responsibilities include but are not limited to the following.
Responsibilities:
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access https://mantech.avature.net/en_US/careers as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.
Description & Requirements
Currently, ManTech is seeking an experience and passionate, career and customer-oriented End User Device/Network Technician to join our team in Augusta, GA. The successful candidate will be responsible for installing and troubleshooting all desktop devices to include desktop VTCs and associated equipment, such as MFDs, laptops, and conference rooms. What separates you from other candidates is a strong background in hardware support, troubleshooting and a demonstration of networking experience, teaming skills, customer interaction, a strong sense of urgency, and a willingness to learn new technologies. The responsibilities include but are not limited to the following.
Responsibilities:
- Provides installation/troubleshooting support to VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices as requested, and completes associated cabling work.
- Supports refresh, modernization, projects, and Service Task Order activities as required.
- Travels to support other locations within the area as needed.
- Follows proper processes of equipment classification and sanitization.
- Conducts equipment surveys, inventories, completes database updates, and assists with logistical services for associated equipment.
- Works all of the above requirements within Service Level Agreement time windows.
- 1+ years of hands-on experience in IT hardware support.
- Possess an IAT level II baseline certification as defined by DoD 8570.01-M such as Security + *Must attain within 6 months
- Experience in installation/troubleshooting of end user devices such as VOIP phones, Teleconferencing equipment, AVMM/conference rooms, printers, desktop computers, other hardware devices and completion of associated cabling work.
- Customer facing experience
- Experience supporting CAN networking requirements.
- Experience with a ticketing system, preferably ServiceNow.
- Quality cabling skills in installation, splicing, and fabrication.
- Must have a current/active TS/SCI w/ Polygraph
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access https://mantech.avature.net/en_US/careers as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.