About the job Network Controller
Tyto has an opening for a MDA (Missile Defense Agency) Network Controller at Hill Air Force Base in Utah. Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in our 24x7 Missile Defense (MD) Operation Support Cell (OSC) often working in tandem with our Transport, IP, and / or Unified Capabilities (UC) NOCs
Responsibilities:
- Responsible for overall network support for customer programs including monitoring and evaluating various components of the DISA Enterprise Network.
- Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.
- Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.
- Provide advanced troubleshooting and problem resolution of complex network problems.
- Interacts with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.
- May be required to troubleshoot issues utilizing established procedures.
- This is a rotating shift position and must be available for a rotating shift.
- Verify equipment is operating within parameters of predetermined configurations and react to alarms as necessary.
- Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.
- Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.
- Utilization of diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.
- Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.
Required:
- High School diploma and 2-4 years of related experience; Associates and Bachelor's degrees, preferred.
- Hold DoD-8570 IAT Level 2 certification (Security+ CE) prior to start date.
- Ability to work in a 24/7 operation.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
- Understanding of Satellite Communications (SATCOM) architecture and signal flow.
- Expertise in one or more of the following: routers, switches, crypto devices, routing, Promina, CISCO (multiplexers), Juniper, ADTRAN, MSPP, DWDM, Optical Switching, SATCOM/MILSATCOM.
- General understanding of network topologies, both transport and IP.
- Familiarity with the operation of trunk (bulk), MILSATCOM, and data encryption devices.
- Currently possess an active Secret security clearance and be able to obtain and maintain a Top Secret security clearance.
Salary: $75,000-$78,000
Equal Opportunity Employer: Disability/Veteran
About Tyto Athene
Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.