Cloud Architect

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*This position requires a TS/SCI w/ a Full-Scope Polygraph clearance*

Company Description

Vine Technology Solutions is built on the core values of Growth, Family, and Service. Our people development culture fosters professional and even personal growth. We specialize in transformative technology solutions for the DoD and IC community. Our services accelerate digital transformation, optimize technology investments, and maximize value to mission. See the Our Media page on our website for our latest features and more.

Job Description

Provides support for implementation, troubleshooting and maintenance of Cloud Infrastructure Services hosted in multiple cloud environments. Provides Tier I/II and Tier 3 (Escalation to Architecture Team) resolution of customer capacity requests. Provides support for the escalation and communication of status to management and internal customers. Provide connectivity and utilization support to Cloud Infrastructure Services managed cloud environment customers. Provide customer support through chat, email and capacity request ticketing.