Operations Officer

JOB SPECIFICATION

Job title

Operations Officer – Import & Export

Reporting to

Operations Manager

Start date

ASAP

About the company

Logistics

Work location

Phnom Penh

Key responsibilities

Air Freight

• Receiving the booking and checking.
• Handing the booking as per agreement shipping instruction (SOP) of each account.
• Booking space to airlines.
• Follow up with shippers for the shipment status whether in the plan, delay etc and arrange with the airline and/or trucking accordingly.
• Prepare air freight sticker for both airline and TIS including export documentations.
• Working with trucking contractors and customs brokers to pick up the good from the factories/warehouses and process customs clearance at airport.
• Verify the gross weight and shipment dimension together with TIS, Factories and the airline upon the cargo arrived at the airport and thereafter make sure the shipper confirmed acceptance in writing before moving forwards.
• Issuing draft HAWB and printing original HAWB for shippers and preparing MAWB for airline, plus HBL and MBL for sea-air shipments.
• Sending document pouch to airline at the same day of departure to catch the same flight.
• Chasing suppliers invoice after shipment latest one day after shipment date and checking them before passing to accounting department.
• Preparing billing invoices to all parties concerned latest one day after shipment.
• Send pre-advise plus relevant via email to destination agents and buyer as per agreed SOP.
• Only issue the original documents to shippers against payment as per company policy.

• Other task to ensure safe and smooth operation.

Sea Freight

• Receiving the booking and checking.
• Handling the booking as per agreed shipping instruction (SOP) of each account.
• Booking space to shipping lines.
• Follow up with shippers for the shipment status whether in plan, delay etc and arrange with the shipping lines and/or trucking accordingly.
• Prepare TIS sea freight sticker for LCL shipments.
• Working with trucking contractors and customs brokers to pick up the good from factories and process customs clearance accordingly.
• Issuing draft H B/L and print original H B/L for shipper and preparing H B/L for shipping line, plus additional HBL for C/O application.
• Chasing suppliers invoice after shipment latest one day after shipment date and checking them before passing to accounting department.
• Preparing billing invoices to all parties concerned latest one day after shipment.
• Send pre-advise plus relevant document via email to destination agents and buyer as per agreed SOP.

Cross border Trucking operation between Vietnam and Cambodia

Receiving the booking and checking.

• Handing the booking as per agreement shipping instruction (SOP) of each account.
• Booking to broker/Trucker
• Follow up with shippers for the shipment status whether in plan, delay etc and arrange with the broker and/or trucking accordingly.
• Working with trucking contractors and customs brokers to pick up the good from factories and process customs clearance accordingly.
• Issuing shipping documents
• Chasing suppliers invoice after shipment latest one day after shipment date and checking them before passing to accounting department.
• Preparing billing invoices to all parties concerned latest one day after shipment.
• Send pre-advise plus relevant document via email to destination agents and buyer as per agreed SOP.

Additional

• Keep closed contact with shipping lines, airline and co-loaders in order to get quotation updated
• Update sea & air freight buying rate regularly into T-drive
• Providing sea freight and/or air freight quotations to customers and agents upon enquiry
• Updating weekly sea freight statistic of company shipments.
• Working on routing solution air/sea, land/sea, sea/air, land/air and/or air/air under two sectors
• Contacting master co-loader at hubs for transshipment services and compile the all-in cost from origin up to destinations
• Exchange correspondences to all shippers, agents and buyers.
• Weekly and Monthly operational report
• Handing other tasks requested by management occasionally.

Requirements

• Bachelors degrees in logistics, supply chain management, aviation management, or a related field.
• At least 2 - 3 years of experience in operations, with a proven track record of success in managing shipments and customer relationships.
• Proficiency in airfreight & seafreight and land management software and systems e.g., Cargo wise.
• Strong understanding of operations, logistics, and network.
• Excellent written and verbal communication skills in English; additional languages are advantageous.
• Exceptional organizational and time management abilities, capable of multitasking and meeting tight deadlines.
• Analytical thinking and problem-solving skills to address complex operational and logistical issues.
• A proactive and self-motivated individual with a high level of attention to detail.

Salary range

USD 700 to 800 gross

Benefits

24h Accident insurance via Forte , NSSF, seniority

Working days

Monday to Friday and Saturday half day

Working hours

8:30 am to 5:30 pm

Interview process

2 times

Recruiter contact details

Jeudy LENG – Senior Recruitment Consultant

Cellcard +855 89 611 377 (telegram)

Smart +855 81 435 666