Senior Waitress - Kıdemli Garson

Position within: Food & Beverage Airport Service

Reports to: Assistant F&B Supervisor

Location : Dubai International Airport

Category : Hospitality

Key Accountabilities

Ensure that all customers are served in a professional, efficient and courteous manner.

Ensure that the highest levels of quality and hygiene are maintained in the assigned areas.

Check on food and store orders and maintain stock of required items.

Report to the Assistant Food and Beverage Supervisor regarding any complaints, staff absenteeism

or shortage in stocks.

Provide regular guidance to staff and ensure that assigned staffs are performing their duties and

tasks as per desired standards.

Comply with the Company Occupational Health and Safety Policy.

Essential Requirements & Competencies

Higher Secondary Education or equivalent qualification.

Demonstrated experience in a similar position within the hospitality industry.

Knowledge of food and beverage items.

Working knowledge on different types of beverages i.e. spirits and wine.

High standards of verbal and written communication in English.

Excellent presentation skills with high grooming standards.

Able to exhibit a professional image with competent service delivery standards.

Ability to multi-task and manage time effectively.

Excellent planning and organizing skills

Anticipates customer needs; keeps customers abreast of relevant changes; distributes helpful

information

Acts as a role model and provides effective behavioural examples in order to motivate team

members to achieve high levels of performance