Senior Operations Manager - (Lending / Wealth Products)

Company

Our client is a global crypto exchange

Key responsibilities

• Responsible for the operation of financial products on the exchange, particularly those related to lending.
• Develop and implement optimization plans for lending products to increase the asset volume of these products.
• Accurately identify the lending needs of platform users and communicate with clients through various channels, either directly or via our business development representatives, to facilitate the borrowing process.
• Collaborate with financial engineers to improve the interest rate setting mechanism by conducting market research and analyzing the platform's funding costs.
• Stay informed about industry trends and competitors, conduct in-depth industry research and competitor analysis, and propose product optimization solutions to our product managers while driving execution.
• Promote product innovation by thoroughly understanding user needs, continuously improving the product experience, and participating in operational tasks.
• Maintain effective communication and collaboration with product, development, growth, and marketing teams.

Requirements

• Familiarity with exchange financial/lending products and related business, with at least 3 years of experience in the blockchain and financial industries.
• Basic knowledge of finance is required; experience in lending or financial engineering is preferred.
• Experience working in the blockchain industry and with trading institutions, familiar with the needs of institutional clients in trading, wealth management, and lending.
• Proven track record of successfully managing and supervising the operation of financial products.
• Ability to independently manage product/user operations and effectively execute various operational plans.
• Clear logical thinking, strong data analysis skills, and good cross-team communication and collaboration abilities.
• Good command of the English language, which can be used as a working language.

Application options

- If you're interested in this role, click 'Apply' now. For further information and a confidential discussion, you can email Winston Tse at winston@tokalent.com