*WON*Application Specialist

Our client is currently hiring Applications Implementation Specialists (with a Clinical or Billing/PAS background) to be based out of their office. Playing a lead role in the implementation of their solution, the Application Specialist will contribute to the successful and timely deployment of the product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing.

The Applications Specialist will act as an expert product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.

Responsibilities

• Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the application
• Implement the application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of [redacted]
• Conduct individual and group training, product demonstrations and workshops as required
• Implement and control change management requests from client
• Deliver successful application implementation phases
• Be a Subject Matter Expert (SME) for application implementations
• If required, work with customers to identify potential changes within the parameters of the product
• Other duties may be directed by the Company from time to time

Experience And Qualifications

• General aptitude for solving problems and using technology to improve processes
• We are particularly interested in individuals with a background in Hospital Pharmacy Operations, Nursing, Laboratory or who have had General Medical training.
• Understanding and experience in implementation of product solutions. Experience with implementing [redacted] solutions is particularly beneficial
• An understanding of computer systems, software development and deployment methodology and computer networking
• An ability to handle multiple tasks simultaneously and within tight time constraints
• Proven ability to think laterally and come up with innovative solutions for software product implementations
• The ability to make independent recommendations for successful software product implementations
• Proven ability to work through problems with different customer groups achieving positive outcomes
• Good English language required.

Education and Training

• Clinical or Health Informatics University Degree