Property Relationship Manager

Job Title: Property Relationship Manager
Location: Camden
Hours: Full-time, Permanent
Salary: £60,000 £70,000 per annum (depending on experience)

Thomas Webb Recruitment is a leading recruitment consultancy specialising in the placement of management professionals across Londons premium residential sector. We are currently seeking an experienced and commercially minded Property Relationship Manager to oversee a portfolio of luxury developments and lead on financial, operational, and compliance management.

This is an outstanding opportunity for an accomplished property professional to take ownership of a diverse portfolio, manage site-based teams, and drive service excellence across multiple developments.

Key Responsibilities:

• Oversee a portfolio of residential and mixed-use developments, ensuring seamless day-to-day operations.
• Lead and support Estate Managers and on-site teams, promoting service excellence and accountability.
• Prepare, review, and monitor annual service charge budgets and financial forecasts.
• Conduct monthly budget variance analysis, managing expenditure and identifying areas of improvement.
• Oversee the preparation of year-end accounts and ensure accuracy of service charge demands.
• Manage and oversee Section 20 consultation processes and major works projects, from tender to completion.
• Ensure compliance with all health and safety legislation and assist with the delivery of the Building Safety Act 2022 requirements.
• Conduct regular site inspections and performance reviews with on-site management teams.
• Lead quarterly contractor meetings, review performance, and identify service improvements.
• Produce quarterly performance reports, including KPIs, financial data, and improvement plans for senior stakeholders.
• Foster strong relationships with residents, clients, and key suppliers through proactive communication and professionalism.

Candidate Requirements:

• Minimum 5 years experience in property, estate, or block management within the residential sector.
• Proven experience managing multi-site portfolios and on-site teams.
• In-depth understanding of Section 20 consultation and major works compliance.
• Working knowledge of the Building Safety Act 2022 and related safety legislation.
• Strong financial acumen with hands-on experience in budgeting, forecasting, and reporting.
• Exceptional leadership and interpersonal skills, with the ability to mentor and develop staff.
• Highly organised and capable of managing multiple priorities effectively.
• Excellent communication and presentation skills, both written and verbal.
• Proficient in property management systems (e.g. Qube, MRI, Propman) and Microsoft Office.
• TPI Level 3 qualification (or equivalent such as MIRPM or RICS) desirable.
• Eligible to work in the UK.

Please note: Only candidates who meet all essential requirements will be contacted.