IT Manager

WE'RE HIRING | IT & ERP MANAGER

Barbados

We are seeking an experienced IT & ERP Manager to provide leadership across IT operations, infrastructure, cybersecurity and the continued evolution of a Group-wide ERP environment.

This is an excellent opportunity for a hands-on systems leader who understands both technology and business operations and can drive ERP adoption, strengthen IT controls, improve data integrity and transition manual processes into efficient, technology-enabled workflows.

Key Responsibilities

The successful candidate will:

• Take ownership of the ERP environment post-implementation, driving system stabilisation, resolving outstanding issues and supporting continuous improvement.
• Lead ERP adoption across multiple business functions, including user training, development of super-users, SOP documentation and process standardisation.
• Strengthen data integrity, reconciliation, master-data governance and system controls to support accurate reporting and audit requirements.
• Drive the transition from manual and paper-based processes to digitised, auditable workflows across areas such as Finance, Production, Procurement and Inventory.
• Manage day-to-day IT operations, networks, servers, endpoints, helpdesk support and infrastructure across multiple locations.
• Establish and maintain IT policies relating to cybersecurity, access controls, business continuity and disaster recovery.
• Identify and manage cybersecurity and systems risks, including incident-response protocols and periodic risk assessments.
• Manage ERP implementation partners, technology vendors, telecom providers, software licences and support contracts.
• Manage IT and ERP CAPEX and OPEX budgets, monitor expenditure and ensure technology investments deliver value.
• Partner with functional leaders to identify systems requirements and process-improvement opportunities.
• Translate operational and business requirements into practical technology solutions.
• Build internal systems capability through user training and development of ERP super-users, reducing reliance on external consultants over time.

What We're Looking For

• Bachelor's degree in Information Systems, Computer Science, Engineering or a related discipline.
• Minimum 7–10 years of progressive IT experience.
• Experience participating in or leading at least one full-cycle ERP implementation.
• Strong ERP experience, preferably within manufacturing, agribusiness, FMCG or another complex operational environment.
• Demonstrated experience managing IT operations and infrastructure across multiple sites or business entities.
• Experience with data migration, system integration, process standardisation and user adoption.
• Strong understanding of IT controls, cybersecurity, data governance, business continuity and disaster recovery.
• Proven ability to manage external technology vendors and implementation partners.
• Strong project leadership and stakeholder-management capabilities, with the ability to communicate technical information to non-technical stakeholders.

Highly Desirable

• ERP certification or hands-on experience with platforms such as SAP, Microsoft Dynamics, Sage, Oracle NetSuite or similar.
• Relevant postgraduate qualification.
• Experience working within an audited, regulated or strong corporate-governance environment.
• Familiarity with the Caribbean business environment and regional operations.
• We're looking for someone who is practical, solutions-oriented and comfortable operating in an environment undergoing digital transformation.

If you have successfully helped an organisation move from legacy/manual processes toward integrated systems and stronger technology controls, we want to hear from you.