Assistant Manager - Banking

Job Title: Assistant Manager - Banking
Job Level: Full-Time
Job Type: Contract (Renewable)
Location: Kingston, Jamaica (In-Person)

Core Functions:

• Provide supervisory and operational support to the Branch Manager and overall leadership to banking team members to ensure smooth day-to-day operations.
• Assist in the implementation and monitoring of banking strategies and financial goals, in line with the organization’s objectives.
• Ensure adherence to regulatory compliance, internal controls, and established policies and procedures.
• Oversee customer service delivery to maintain high standards of client satisfaction and service excellence.
• Support the preparation and review of periodic reports on branch performance, loan portfolio, and risk management.
• Provide training, guidance, and performance feedback to junior team members to promote development and effectiveness.

Education/Experience:

• Bachelor’s Degree in Banking & Finance, Business Administration, Accounting, or a related field from a recognized tertiary institution.
• A minimum of three (3) to five (5) years of progressive experience in the banking or financial services sector, with at least two (2) years in a supervisory or leadership role.

Specialized Skills, Techniques/Learned Disciplines:

• Solid understanding of retail and commercial banking  products, services, and operations.
• Strong knowledge of financial regulations, compliance requirements, and risk management practices.
• Ability to work independently, exercise sound judgment, and make data-driven decisions.
• Proficient in banking software systems, Microsoft Excel, and other relevant business applications.
• Strong leadership and team management skills with the ability to motivate and guide others.
• Excellent communication and interpersonal skills to engage effectively with clients, regulators, and internal stakeholders.
• High level of integrity, confidentiality, and professionalism.
• Detail-oriented with strong time management and organizational skills.

Special Conditions Associated with the Job:

• Normal office environment, with occasional travel to meet clients or attend offsite meetings 
• Required to meet multiple critical deadlines and manage competing priorities in a fast-paced environment.