Customer Service Representative

Responsibilities

• Going above and beyond to ensure customer satisfaction.
• Collecting and analyzing customer feedback.
• Manage product returns.
• Ensure shelves are continuously stocked
• Cross-sell products as often as possible.
• Assist in the operation of cash registers as needed.
• Learn about our products and provide accurate information about their features and pricing to our customers.
• Meet and greet customers.
• Other assigned tasks by your superior.

Requirements

• Proven experience in a similar role
• Strong understanding of the retail sales process
• Exceptional communication skills
• Positive attitude and outlook
• Professional appearance and demeanor
• Physical ability to remain standing for the majority of an eight-hour shift.
• Flexibility to work various hours
• Basic math skills
• Knowledge of inventory stocking procedures