About the job Customer Success Manager
Roles and Responsibility :
1. To onboard new customers and create opportunities with existing end
customers.
2. Create opportunity to use range of our products in end customers eco
system for long term use.
3. Consistently meet revenue goals in accordance with team/organizational
goals.
4. Support end customers as they transition from sales prospects to active
users of our products.
5. Suggesting new and innovative ways to keep end customer succeeding with
our products.
6. Strong organisational and presentation skills.
7. A tendency for relationship building with end customer.
8. To generate excitement for new or developing products by keeping end
customer updated on their progress. As new products become available, to
facilitate demo and training.
9. To find upselling opportunities organically and also to understand the
clients' use-case and earn their trust.
10. To provide the technical product support and training necessary to keep
their customers happy.
11. Creating a short- and long-term sales plan with the intention of achieving
the given objectives.
Note : Looking out candidate speak both Kannada and Tamil mandatory.