Application/Production Support

Role: - Application Support Engineer

Exp:- 1+ Year

Location:- Bangalore Work from Office

Skills and Responsibilities:

• Coordinate with teams and resolve all complex application and system issues.
• Design and maintain expertise in flow of application process and systems related to company.
• Administer and resolve applications issues, provide updates and perform root cause analysis.
• Plan, execute books and implement applications and configuration change procedures to ensure optimal Quality assurance for all applications.
• Develop, sustain and evaluate delegated business processes and related applications.
• Supervise all alerts related to application and system procedures and provide services proactively.
• Maintain good professional relationships with counterparts of engineering and customer support departments.
• Install and prepare tools required for proper functioning of website front line applications on regular basis.
• Organize and implement projects ranging from small to medium size and provide assistance to all processes under guidance of team Senior Engineers.
• Perform root cause assessment and debug all issues on server domain, and availability of applications.
• Coordinate with departments and QA departments and administer code migrations in various environments and production outputs.
• Provide support and identify all issues and prepare appropriate documentation all issues and solutions.
• Manage all production system and recommend ways to optimize performance and provide solution to problems and prepare reports for all problems.
• Identify and provide resolutions ranging in complexity from medium to high.