RETENTION AGENTS (UK, ES, IT, DE, FR, PT, SE) [CYPRUS]

Job Description: Retention Agent

Location: Cyprus
Position: Retention Agent
Languages Required: English, French, German, Italian, Swedish, Spanish, Portuguese

About our Client: 

Our client is a dynamic and rapidly growing company dedicated to delivering exceptional customer experiences. As we expand our team in Cyprus, we are excited to welcome passionate individuals from all backgrounds.

Key Responsibilities:

• Customer Engagement: Interact with customers to understand their needs and provide tailored solutions to enhance their experience.
• Relationship Building: Foster strong relationships with clients to encourage loyalty and retention.
• Problem Solving: Address customer inquiries and resolve issues promptly and effectively.
• Feedback Collection: Gather insights from customers to identify areas for improvement and enhance service quality.
• Performance Tracking: Monitor customer interactions and report on retention metrics.

Qualifications:

• Language Proficiency: Fluent in English and one or more of the following: French, German, Italian, Swedish, Spanish, Portuguese.
• Communication Skills: Excellent verbal and written communication skills.
• Customer-Oriented: Strong focus on customer satisfaction and ability to empathize with clients.
• Team Player: Ability to work collaboratively in a dynamic team environment.

What We Offer:

• Relocation Package: We welcome applicants from all nationalities and offer a comprehensive relocation package for the right candidates, making your move to Cyprus seamless.
• Competitive Salary: Attractive compensation with performance-based bonuses.
• Career Growth: Opportunities for professional development and career advancement within the company.
• Vibrant Work Environment: Join a supportive and diverse team in a beautiful location.

All Nationals Welcome!

We believe in diversity and inclusivity, and we encourage applications from candidates of all nationalities. If you're ready to take your career to the next level in a stunning location, we want to hear from you!