RETENTION AGENT (ENGLISH) [SERBIA]

Job Title: English Retention Manager

Location: serbia

Job Summary: The English Retention Manager will be responsible for developing and implementing strategies to improve student retention rates in English language programs. This role requires a strong focus on student engagement, data analysis, and collaboration with faculty and staff to create an inclusive and supportive learning environment. The ideal candidate will possess excellent communication skills, a passion for education, and a proactive approach to problem-solving.

Key Responsibilities:

1. Retention Strategy Development:
   • Design and execute strategies aimed at improving student retention in English language programs.
   • Analyze retention data and trends to identify areas for improvement.
2. Student Engagement:
   • Develop initiatives that foster student involvement and commitment to their English studies.
   • Organize workshops, extracurricular activities, and events to promote a sense of community among students.
3. Support Services:
   • Collaborate with academic advisors and counselors to provide support to at-risk students.
   • Create accessible resources, including tutoring and language labs, to assist students in their learning.
4. Collaboration and Communication:
   • Work closely with faculty to ensure alignment of teaching methods and curricula with retention goals.
   • Communicate regularly with students to gather feedback and build strong relationships.
5. Monitoring and Reporting:
   • Track and assess the effectiveness of retention initiatives, preparing regular reports for stakeholders.
   • Use data analytics tools to monitor student progress and identify patterns impacting retention.
6. Professional Development:
   • Stay updated on best practices in student retention and English language teaching.
   • Train and support faculty in retention strategies and student engagement techniques.

Qualifications:

• Bachelors degree in Education, Linguistics, or a related field (Master's preferred).
• Proven experience in retention managementinf the FX Industy A MUST
• Excellent interpersonal and communication skills, both written and verbal.
• Proficiency in data analysis and reporting tools.
• Ability to work collaboratively in a diverse and multicultural environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• A supportive and dynamic work environment.