CONVERSION & RETENTION AGENTS (PT)

Position: Conversion & Retention Agent (Portuguese Speaking)
Location: Limassol, Cyprus

Are you fluent in Portuguese and passionate about customer service? We are seeking experienced Conversion & Retention Agents to join our team in Cyprus. In this role, you will be responsible for communicating with Portuguese-speaking customers to improve conversion rates and enhance customer retention.

Responsibilities:

1. Conduct outbound calls to Portuguese-speaking customers to convert leads into sales.
2. Provide excellent customer service in Portuguese to ensure customer satisfaction and retention.
3. Address customer inquiries and resolve any issues or complaints effectively.

Requirements:

1. Fluency in Portuguese (both verbal and written) is essential.
2. Proven experience in sales, customer service, or a related field.
3. Strong communication and interpersonal skills.
4. Ability to work collaboratively in a team environment.
5. Excellent problem-solving abilities and a customer-focused mindset.
6. Flexibility to work in a fast-paced and dynamic work environment.

If you meet the requirements and are excited about engaging with Portuguese-speaking customers, we would love to hear from you! Join us in Cyprus and be part of a dynamic team dedicated to customer satisfaction and business growth.

Please note that only shortlisted candidates will be contacted for further information.