CONVERSION - RETENTION AGENTS (JP - KR - UK - FR) [MOLDOVA]

Job Title: Conversion and Retention Agent
Location: Moldova
Languages Required: English, French, Korean, Japanese
Experience: Minimum 1 year required

Job Summary:
We are seeking dynamic and motivated Conversion and Retention Agents to join our team in Moldova! Our ideal candidates are multilingual and passionate about customer engagement and satisfaction. You will play a crucial role in converting leads into loyal customers and ensuring existing customers remain satisfied and engaged.

Key Responsibilities:

• Engage with potential leads and convert them into valued customers through persuasive communication and personalized interaction.
• Develop and implement retention strategies to maintain a high level of customer satisfaction and loyalty.
• Provide exceptional customer service in English, French, Korean, and Japanese, catering to diverse customer needs.
• Analyze customer feedback and behavior to continually improve retention strategies.
• Collaborate with the marketing and sales team to align conversion and retention efforts.

Qualifications:

• Fluency in English, French, Korean, and Japanese.
• At least 1 year of experience in a similar role focused on conversion and retention.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time efficiently.
• A proactive attitude and problem-solving mindset.

Why Join Us?

• Opportunity to work in a multicultural environment.
• Competitive salary and performance-based bonuses.
• Continuous learning and development opportunities.
• A supportive and collaborative team culture.
  
  --->>> only candidates that pass the first screening will be contated.