RETENTION AGENTS (GERMAN - CH DESK) [SOUTH AFRICA]

CAPE TOWN'S TEAM IS GROWING!

Join Our Team and Make a Difference!

Position: Retention Agents German Desk
Experience: Minimum 1 year in same position (German-speaking) is a must
Salary: USD $2000 - $2500 (T&Cs Apply)
Working Hours: 10:30 AM 7:00 PM

Responsibilities:

• Engage with German-speaking clients to retain their business
• Resolve customer issues with professionalism and empathy
• Maintain accurate records of customer interactions
• Collaborate with the team to improve service quality

Requirements:

• Minimum 1 year experience in retention role (FX Industry)
• Fluent in German
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment

Why Join Us?

Grow Your Career in a dynamic, supportive environment
Competitive Salary & T&Cs
Be part of a vibrant team making a difference!

Growing Together, Serving Better!