Job Openings RETENTION AGENTS (ES DESK) [CYPRUS]

About the job RETENTION AGENTS (ES DESK) [CYPRUS]

Spanish Retention Agent – FX Industry

About the Role

Our client is expanding and looking for an experienced Spanish Retention Agent to join their growing FX team.

The ideal candidate has a proven track record in client retention, revenue generation and meeting performance targets within the FX industry.

Key Responsibilities

  • Manage and retain an existing portfolio of clients.
  • Build strong, long-term relationships with clients.
  • Conduct professional outbound calls and follow-ups.
  • Identify client needs, concerns and opportunities.
  • Apply effective retention and sales strategies.
  • Maximize client value and improve retention rates.
  • Work towards and exceed individual and team KPIs.
  • Maintain accurate records and CRM activity.

Requirements

  • Fluent Spanish speaker.
  • Minimum 1 year of proven Retention Agent experience in the FX industry.
  • Proven results and strong retention performance required.
  • Excellent communication and negotiation skills.
  • Strong sales and client-management abilities.
  • Target-driven, ambitious and results-oriented.
  • Ability to work effectively in a fast-paced FX environment.

What We Offer

€2,500 salary
Performance Bonus
Opportunity to grow within an expanding company
Dynamic international working environment

Apply Now

If you are an experienced Spanish FX Retention Agent with a proven track record, we want to hear from you.

TTH | The Talent Hunter
TEAMWORK TENACITY TRIUMPH