Support Desk Specialist

JOB DESCRIPTION

Position: Support Desk Specialist

Schedule: 8pm to 5am

Work set-up: On-site (Clark, Pampanga)

Company Background:

RadiusPoint was created to innovate the industry as an Expense Management company specializing in Telecom, Wireless, and Utility invoices. Our technology-based software and process-driven solution accelerated the transformation for corporations whether big or small. It is our comprehensive approach to Enterprise Expense Management that consistently reduces costs, increases productivity and delivers predictable, reliable results.

Qualifications:

This person will need to excel in a fast-paced, dynamic environment with the ability to multi- task and provide support across a complex enterprise infrastructure.

• Must have advanced knowledge in Excel (Formulas, v-lookup, pivot tables, etc)
• Comfortable doing outbound calls.
• Ability to communicate effectively with clients and vendors.
• Organizational and time management skills a must.
• Ability to prioritize deadlines and openly initiate communications with management team if deadlines appear to be at risk.
• Positive attitude, collaborative team player, who cares about the success of their fellow team mates.