Missing Bill Specialist

JOB DESCRIPTION

Position: Missing Bill Specialist

Schedule: 8pm to 5am

Set-up: On-site (Clark, Pampanga)

Company Profile:

RadiusPoint was created to innovate the industry as an Expense Management company specializing in Telecom, Wireless, and Utility invoices. Our technology-based software and process-driven solution accelerated the transformation for corporations whether big or small. It is our comprehensive approach to Enterprise Expense Management that consistently reduces costs, increases productivity and delivers predictable, reliable results.

Responsibilities:

• Check Trello each day to see what client is assigned
• Run missing bill report in EL
• Download any invoice that may have online access
• Call vendor for any other to request any missing invoices
• Place notes in EL: Vendor phone number, fax/ email/ mail missing invoice, add note detailing the representatives name and how they will be sending the invoice or description of conversation.
• Call on 20-30 missing bills a day.
• Send spreadsheet with account information from calls made. Include any account that needs filter, deactivation, or escalation.
• Research / setup alternative ways to receive perpetually missing invoices.
• Communicate with manager if any issues arise from any tasks above

Qualifications:

• Excellent Microsoft Office experience with heavy emphasis on Outlook and Excel
• Competent with written and spoken English
• Written and verbal communication with vendors is expected