Inside Sales Representative | Grand Haven, MI

Salary Range: $48,000 - $77,000 depending on experience

Are you a seasoned professional with a passion for excelling in inside sales representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting community growth. We are collaborating with leading companies in Grand Haven seeking Inside Sales Representatives to lead and enhance their operations.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We collaborate with manufacturing companies in the Grand Haven region seeking Inside Sales Representatives. These employers partner with us because they want real insight into candidates—not just resumes. By joining our network, you gain access to roles worth considering.

Key Responsibilities

• Qualify and pursue new sales leads generated through marketing campaigns.
• Conduct product demonstrations and presentations remotely to potential customers.
• Prepare and deliver quotes and proposals for manufacturing products.
• Negotiate pricing and contract terms with customers to close sales.
• Maintain accurate records of sales activities and customer interactions in a CRM system.
• Collaborate with external sales representatives to support territory sales goals.
• Provide post-sale support and address customer inquiries to ensure satisfaction.

Recommended Qualifications

• 2+ years of experience in inside sales, preferably within manufacturing or a related industrial sector.
• Proven track record of meeting or exceeding sales quotas.
• Strong understanding of manufacturing processes and products (e.g., machinery, components, raw materials).
• Excellent communication and interpersonal skills, with the ability to build rapport with technical and non-technical customers.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Ability to analyze customer needs and recommend appropriate solutions.

Bonus Qualifications

• Experience with CRM software specific to manufacturing (e.g., Epicor, Plex).
• Familiarity with ERP systems and their sales-related modules.
• Understanding of manufacturing processes and supply chain.
• Multilingual proficiency (especially Spanish or Mandarin) due to international client base or workforce.

Job Titles That Should Apply

Inside Sales Representative,Internal Sales Representative,Sales Development Representative,Business Development Representative - Inside Sales,Account Executive - Inside Sales,Remote Sales Representative,Inside Sales Specialist,Sales Representative - Inside,Telesales Representative,Client Development Representative

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.