Field Service Technician | Otsego, MI

Salary Range: $50,000 - $82,000 depending on experience

Are you a dynamic leader with a passion for excelling in field service technician? The Pivot Group is dedicated to building meaningful connections and supporting community growth. We are collaborating with leading companies in Otsego seeking experienced Field Service Technicians to drive results.

The Opportunity

We are collaborating with manufacturing firms in Otsego that are seeking skilled Field Service Technicians. These organizations are dedicated to maintaining high standards and are looking for professionals who can contribute effectively. By joining our network, you position yourself for opportunities aligned with your career goals.

Key Responsibilities

• Perform on-site installation, maintenance, and repair of manufacturing equipment.
• Diagnose and troubleshoot complex mechanical, electrical, and software issues.
• Provide technical support and training to customer personnel on equipment operation.
• Conduct routine preventive maintenance inspections and calibrations.
• Document all service activities, repairs, and parts used accurately and timely.
• Collaborate with engineering and sales teams to resolve recurring technical problems.
• Manage service parts inventory and tooling required for field assignments.

Recommended Qualifications

• Strong electrical, mechanical, and control systems troubleshooting and repair skills.
• 3+ years of experience in field service or industrial maintenance, preferably in a manufacturing environment.
• Associate's degree or technical certification in a relevant engineering discipline (e.g., mechatronics, industrial automation).
• Excellent problem-solving abilities and strong customer service communication skills.
• Willingness and ability to travel extensively (e.g., 75%+) to customer sites.

Bonus Qualifications

• Proficiency with PLC programming (e.g., Siemens, Rockwell) and HMI configuration.
• Experience with industrial networking protocols (e.g., Ethernet/IP, Profinet) and basic IT troubleshooting.
• Familiarity with robotic systems, vision systems, or other advanced automation technologies.
• Ability to conduct customer training sessions and develop technical documentation.
• Fluency in a second language relevant to service territory.

Job Titles That Should Apply

Field Service Technician, Service Technician, On-site Technician, Field Engineer, Maintenance Technician, Repair Technician, Installation Technician, Technical Service Specialist, Equipment Technician, Mobile Service Technician

Why Pivot Group

The Pivot Group was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out. The Pivot Group offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.