Quality Supervisor | Norton Shores, MI

Salary Range: $67,000 - $96,000 depending on experience

Are you a forward-thinking professional with a passion for leading quality teams and maintaining product standards? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships in the manufacturing community. We partner with companies in Norton Shores seeking skilled Quality Supervisors.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We are working with companies in Norton Shores that are adding Quality Supervisors to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for.

Key Responsibilities

• Supervise and mentor a team of quality inspectors.
• Develop, implement, and maintain quality control processes and procedures.
• Conduct root cause analysis for product defects and implement corrective actions.
• Oversee the inspection and testing of raw materials, in-process products, and finished goods.
• Ensure compliance with industry standards, regulatory requirements, and internal quality policies.
• Manage and resolve customer complaints related to product quality.
• Lead continuous improvement initiatives to enhance product quality and process efficiency.

Recommended Qualifications

• Strong communication and problem-solving skills

Bonus Qualifications

• ASQ Certifications (e.g., CQE, CQA, CMQ/OE)
• Lean Six Sigma Green Belt or Black Belt certification
• Experience with ISO 13485 or AS9100 quality management systems
• Proficiency in statistical software (e.g., Minitab, JMP)
• Bilingual in Spanish or other relevant languages

Job Titles That Should Apply

Quality Supervisor, Quality Team Lead, QA Supervisor, QA Team Lead, Quality Assurance Supervisor, Quality Assurance Team Lead, Senior Quality Technician, Quality Control Supervisor, Lead Quality Control Inspector, Quality Control Team Lead

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.