Inside Sales Representative | Kalamazoo, MI

Salary Range: $47,000 - $75,000 depending on experience

Are you a meticulous professional with a passion for excelling in inside sales representative? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is dedicated to fostering meaningful relationships and supporting career growth. We are collaborating with companies in Kalamazoo seeking experienced Inside Sales Representatives.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We are collaborating with multiple companies in Kalamazoo seeking experienced Inside Sales Representatives. These organizations value long-term fit and are looking for professionals who bring both skill and alignment. By joining our network, you gain access to opportunities tailored to your goals.

Key Responsibilities

• Qualify and develop new sales opportunities through outbound calls and emails.
• Manage and grow existing customer relationships within a defined territory.
• Provide product information, pricing, and technical assistance to customers.
• Collaborate with external sales representatives to close complex deals.
• Maintain accurate records of sales activities and customer interactions in CRM.
• Prepare and deliver compelling sales presentations and proposals.
• Achieve monthly and quarterly sales quotas and performance metrics.
• Identify and escalate customer feedback and market trends to product development.

Recommended Qualifications

• Bachelor's degree in business, marketing, or a related field.
• 2+ years of inside sales experience, preferably in manufacturing or industrial sectors.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong understanding of sales processes and CRM software (e.g., Salesforce).
• Excellent communication, negotiation, and interpersonal skills.

Bonus Qualifications

• Familiarity with CRM systems like Salesforce or HubSpot
• Experience with ERP software (e.g., SAP, Oracle, NetSuite)
• Understanding of manufacturing processes or supply chain dynamics
• Certification in sales or a related field (e.g., Challenger Sale, SPIN Selling)

Job Titles That Should Apply

Inside Sales Representative,Internal Sales Representative,Sales Development Representative,SDR,Business Development Representative,BDR,Account Executive,Sales Representative,Sales Specialist,Client Relationship Specialist

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.

If you're ready to take the next step in your career and connect with a firm that values fit over speed, we invite you to reach out at https://www.thepivotgroup.org. The Pivot Group Network offers resources to support your search—market insights, resume feedback, and interview preparation. As our partnerships grow, we'll reach out with opportunities aligned with your goals. Thank you for considering this approach to career advancement.