Pet Groomer(Pool)

Job Brief

The Pet Shop Grooming & Spa is looking for a skilled professional groomer, with a minimum of 3 years of experience in the industry, to deliver excellent standards of customer service and animal welfare to the grooming salons.

· Highly skilled in all aspects of dog & cat grooming small pet and bird is a bonus.

· Prompt execution & delivery of all services.

· Provide hygienic analysis and consultation prior to grooming.

· Guaranteed pet safety & comfort.

· Ensure the grooming salon meets high health & sanitation standards and is well maintained.

· Strong customer service and sales/retail skills.

· Following all policies, procedures & rules and provide support to Supervisor/Divisional Manager.

· Motivate, push, and train to achieve company and individual sales targets/KPIs.

Groomer Duties/Responsibilities

· Provide the following services for dog/cat clients:

- Trim fur.

- Style fur.

- Shave fur.

- Trim/clip/file Nails.

- Bathing & medicated shampooing.

- Coat conditioners & perfumes.

- Blow drying & Brushing.

- Anal expressing.

- De-furminating, de-shedding & de-matting techniques.

- Ear & eye cleaning/tear removal.

- Teeth Brushing.

· Have knowledge on the following:

- Different coat types and their individual needs.

- Various styles for specific breeds.

- Various shampooing for specific skin requirements.

- On-trend styles that customers might request.

- Handling matting and/or tangling.

- Identification of fleas/ticks and treatments.

- Identification of skin ailments and treatments.

- Identification of wounds and treatments.

- Correct customer/pet handling for any issues.

- First Aid Training

- Aggression & fear-related behaviors and how to handle them.

Requirements

· Grooming Certification or equivalent training experience

· Minimum 3 years of Grooming experience

· High School certificate or higher

· Basic Math/cash handling skills

· Basic understanding of sales principles and customer service practices

· Proficiency in English (other regional languages is an advantage but not necessary)