Danish Speaking Customer Service Representative | Barcelona

Benefits

Contract:

• 38, 5 h/week Full-time contract (Monday to Sunday) with fixed working hours and 2 days off per week.
• Salary : 22.249 € gross/year
• Available shift: 09:00 -20:00h (Rotatory)
• Starting with a Temporary Contract that will evolve into a Permanent contract for a long term based on business needs.
• Holidays: 27 working days of holidays/year

Benefits:

• Feel Good – program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more!
• Free private health insurance if interested when getting a permanent contract.
• Flexible remuneration in nursery school transport if interested after probation period.
• A multicultural and international working environment
• Modern office spaces, well connected by public transport and close to Glories shopping mall (Westfield)
• Be part of an exciting industry leading department with great opportunities to learn and grow your career
• 3 weeks of Initial training and continued personal coaching

What We're Looking For

• Language Skills: Native or near-native proficiency in Danish (C1/C2) and a good level of English.
• Communication: Excellent verbal and written communication skills with a friendly, professional tone.
• Tech-Savvy: Comfortable using various software and quick to learn new tools.
• Mindset: A positive "can-do" attitude and a genuine desire to help people.
• Location: Already based in Barcelona or willing to relocate (we offer relocation support!).

Why Join Us in Barcelona?

• Competitive Salary: Competitive local salary with performance-based bonuses.
• Relocation Package: Flight reimbursement and initial accommodation assistance for those moving from abroad.
• Growth: Extensive training and clear paths for internal career progression.
• Culture: A vibrant, multicultural office environment with regular team events and "After-works."
• Perks: Private health insurance, Spanish/English language lessons, and discounts on local gyms.

As a Customer Service Representative, you will be the first point of contact for our Norwegian-speaking customers. You won't just be answering phones; you'll be providing solutions and ensuring a world-class experience.

Key Responsibilities:

Assisting customers via phone, email, and live chat in Norwegian.

Troubleshooting inquiries regarding products, services, or technical issues.

Maintaining a high level of customer satisfaction and brand loyalty.

Navigating multiple tools and platforms to document customer interactions.

Ready to make the move?

Don't miss this chance to build a career in one of Europe's most iconic cities!

Apply Now