Job Openings Head of FTTH Planning Operations (Managing Director Level)

About the job Head of FTTH Planning Operations (Managing Director Level)

Head of FTTH Planning Operations (Managing Director Level)
Lead a high-growth fibre planning division as a structured profit centre supporting major US network operators.
Melrose Arch, Johannesburg. FTTH Industry. EST working hours. R80,000 – R100,000 per month plus Performance Incentives.

About Our Client
The client is a high-growth fibre delivery organisation that supports major US network operators. The company delivers large-scale FTTH planning, as-built, and design services across multiple US states and operates existing EPC and O&M functions.

The Role: Head of FTTH Planning Operations (Managing Director Level)
This Managing Director-level leadership position exists to run the FTTH Planning Division as a structured profit centre while scaling the function from 15 to 60 professionals. The role is responsible for managing production output of 30,000+ HHP per month, ensuring SLA compliance, and protecting margins through structured KPI dashboards and pod-based team structures. It contributes to the business by integrating S197 planning teams and scaling capacity in alignment with US demand.

Key Responsibilities

  • Manage 8+ years of experience in FTTH and fibre planning to lead a 40-60 person division.
  • Deliver consistent production output of 30,000+ HHP per month while maintaining rework below 7%.
  • Operate the Planning Division as a profit centre by protecting gross margins and managing cost per PPU.
  • Oversee as-built and design teams using a PPU-based productivity model and stable output forecasting.
  • Implement and enforce structured quality workflows and QA gating to eliminate client escalations.
  • Structure planners into pod-based teams and integrate S197 transfer teams.
  • Report margin performance per client and state using Smartsheet and BI tools.
  • Maintain over 95% on-time delivery across multi-state US operational expansion.

About You

  • 8+ years of experience in FTTH / fibre planning.
  • Experience managing 20+ engineering or planning professionals.
  • Strong knowledge of US FTTH design standards.
  • Commercially literate regarding margin, cost control, and utilisation.
  • Proven capability to scale teams sustainably.
  • Process-driven, KPI-oriented, and operationally structured.
  • Comfortable with Smartsheet, BI tools, and operational systems.
  • Ability to work EST hours on-site in Melrose Arch.