Service Supervisor

Our client is seeking a Service Supervisor to join the team of extraordinary individuals.

Location: Knysna

Salary: R 18 000 - R 22 000

Are you a natural leader with a passion for hospitality? Do you excel in fast-paced, luxury environments? If you have a talent for problem-solving, managing conflicts with grace, and engaging with both guests and staff with sophistication, we'd love to welcome you. Help us create unforgettable experiences for everyone we serve!

What is required:

Deliver warm, attentive, and prompt service to create an exceptional guest experience. Support the daily operations of the restaurant, ensuring that manuals, SOPs, and logs are consistently updated and effectively implemented. As a Restaurant Supervisor, oversee all aspects of restaurant operations, ensuring a seamless dining experience. This includes training and supervising staff, maintaining strict compliance with food health and safety regulations, and promptly addressing and resolving customer concerns.

Minimum Requirements:

• Grade 12 or equivalent
• Relevant Hospitality diploma/experience
• Working knowledge of OPERA, OPERA Cloud
• Computer literate with Microsoft Office experience
• 2+ years of experience in the luxury hotel sector
• Familiar with the duties and procedures of the restaurant