Sales Representative

Sales Representative

About the company: 

A global leader in sustainable industrial packaging, this company manufactures and reconditions high-quality containers for industries like chemicals, food, and pharmaceuticals. Committed to innovation and environmental responsibility, it integrates recycled materials and reconditioning services to enhance sustainability.

Objective of the Role

• Provide competent advice and sales of company products.
• Defend against competition and secure company growth.
• Maintain and strengthen relationships with existing customers.
• Build relationships with new customers.
• Achieve sales budget targets.

Responsibilities

New Business Development

• Identify and develop new business opportunities to achieve long-term growth.
• Conduct effective engagements with potential customers.
• Maintain strong product knowledge and understand market positioning.
• Identify customer challenges and offer solutions through company products/services.
• Build and maintain a contact base via Salesforce.
• Track and add qualified prospects to the sales pipeline.
• Manage the end-to-end sales process through Salesforce.
• Secure sales volumes and implement contracts with customers.
• Work with sales and production teams to meet customer needs.
• Provide after-sales support and maintain customer trust.

Existing Customer Management

• Manage daily relationships with assigned customers, ensuring service levels align with SLA objectives.
• Develop strong networks and relationships within the customer base.
• Monitor and ensure sales targets are met; take corrective actions as needed.
• Perform cross-selling activities to boost sales and meet targets.
• Identify bundling opportunities to increase business share.
• Assist in Service Level Agreement discussions and customer proposals.
• Attend regular customer review meetings.
• Accurately forecast packaging requirements to support production planning.
• Identify and act on sourcing opportunities.
• Address customer complaints promptly within committed timeframes.

Key Competencies

• Pricing negotiations with customers.
• Supply solutions.
• Sales responsibility for assigned areas/customers.

Requirements

Education

• University degree or a technical/commercial apprenticeship.

Skills & Experience

• Proficiency in MS Office, Pastel, and Salesforce.
• Fluency in English (isiZulu / Afrikaans beneficial).
• Strong knowledge of packaging and market trends.
• Minimum 4 years of sales experience, preferably in the packaging industry.

Other Requirements

• Hands-on mentality with self-initiative and assertiveness.
• Strong negotiation and relationship-building skills.
• Willingness to travel 50% or more.

Compensation & Benefits 

• Basic Salary: R25,000.00
• Travel Allowance: R14,600.00
• Provident Fund (Employer Contribution): R1,500.00
• Medical Aid (Employer Contribution): R3,472.00
• 13th Cheque: R2,083.33
• Incentive: R5,000.00
• Total Monthly CTC: R51,655.33