Estate Manager

Estate Manager

The vacancy exists in Cape Town: Century City, for an Estate Manager. The Estate Manager will be responsible for the day-to-day effective management of client estates. Overseeing outsourced service providers and contractors; and liaising with Trustees and owners/residents.

The ideal candidate will be responsible for the below Key Performance Areas:

Site Inspection

• Cleanliness of entrances, guardhouses, offices, storerooms, staff facilities, refuse areas, garden areas, pathways and driveways
• Maintenance and servicing of buildings, grounds, movable and immovable common property
• Maintaining filed records of contracts, work carried out, and a record for all service and maintenance visits
• Ensuring quotes are received from reputable service providers for approval by scheme executives
• Ensuring payments to service providers are made, and made only upon satisfactory completion of works

Supervision:

• Supervision of contractors and ensuring that all body corporate employees are present and carrying out their duties

Monitoring estate security operations:

• Ensuring security guards are performing duties as per the service level agreement held with the security company
• Ensuring security systems, including electric fencing, CCTV and access control systems are fully operational
• Liaising promptly with security guarding and systems providers as and when problems arise
• Coordinating submission of access and movement control forms for new residents, sending new residents an information pack, and updating communications databases and intercom systems accordingly

Administration:

• Maintaining a current record of all owners and tenants
• Sending email and SMS communications to all owners/residents regarding important matters impacting the scheme
• Enforcement of the scheme's Conduct Rules
• Responding to and acting upon complaints or concerns received from owners/residents
• Attending meetings of the board of the Scheme Executives, and preparation of agendas and compilation of minutes for such meetings

Experience, Expectations, and Skills required:

• Strategic thinking - Always required
• Analysis and problem-solving skills - Always required
• Judgement and decision-making skills - Always required
• Agility - Always required
• Managing conflict - Always required
• Planning and organizing (Administrative skills) - Always required
• Detail and quality focus - Often required
• Communication skills - Vital to the role
• Numerical skills - Often required
• Reasoning skills - Always required
• Ability to build and maintain relationships - Vital to the role

The ideal candidate should:

- in his mid or late 30s. Should we find someone in their early 40s with the necessary knowledge and property industry experience, we would consider them.

- ideally, be male

- have Sectional Title Management knowledge (it is not a strict requirement).